Please find details of our delivery and returns processes below. If you need any further assistance, you can contact our customer services team.

Standard delivery

• £3.95 for orders under £20.00
• Orders over £20.00 free of charge

All orders placed before 3pm Monday to Thursday and Friday before 12 noon are dispatched on the same day via Royal Mail . Delivery usually takes 3-4 working days, unfortunately this can take a little longer in some circumstances

Please note: our delivery service is not available over the weekend, any orders received after 12 noon on a Friday will be processed on the following Monday. Bank Holiday orders are processed on the next working day.

Returning items

Please return any unwanted items for a refund, which will be issued as soon as we receive the returned item.

Return address:

Bramwell international
Hincaster Hall
Hincaster
Milnthorpe
Cumbria
LA7 7ND

If you require any further information about our delivery or returns service, please contact our customer service team:

• Email – [email protected]
• Phone – 015395 60214