Please find details of our delivery and returns processes below. If you need any further assistance, you can contact our customer services team.
- £3.95 for orders under £20.00
- Orders over £20.00 free of charge
All orders placed before 3pm Monday to Thursday and Friday before 12 noon are dispatched on the same day via Royal Mail . Delivery usually takes 3-4 working days.
£10.00 charge (excluding Highlands and non-UK mainland)
All orders placed before 12 noon Monday to Friday can be sent via the ParcelForce24 service. This service requires a signature.
Please note: our delivery service is not available over the weekend, any orders received after 1pm on a Friday will be processed on the following Monday. Bank Holiday orders are processed on the next working day.
Please return any unwanted items for a refund, which will be issued as soon as we receive the returned item.
If you require any further information about our delivery or returns service, please contact our customer service team:
- Email – firstname.lastname@example.org
- Phone – 015395 69913